GOLF CARTS OF TEXAS
BUGGIES & BIKES
POLICIES EFFECTIVE 09/01/2007
Policies
Updated 9-1-07
Disclaimer
GOLF CARTS OF TEXAS / BUGGIES & BIKES, has provided services/parts/modifications
which may render the vehicle suitable for off-road use only. Please
check your local laws and regulations for compliance information.
No warranty/guarantee is stated or implied. GOLF CARTS OF TEXAS
/ BUGGIES & BIKES and the individuals herein assume no liability
for damage, harm, or death, consequential or inconsequential,
caused by the misuse of our products. Installation of certain
products may void the warranty coverage on your vehicle. PLEASE
NOTE: Federal Law prohibits the removal, or rendering inoperable
of any device of design affecting vehicle emissions or safety
in a vehicle used on public highways.
Labor/Installation Quotes and Charges
Effective 09/01/07, GOLF CARTS OF TEXAS / BUGGIES & BIKES's
base labor rate is $60.00 per hour. We will do everything in our
power to ensure an accurate quote to the best of our ability.
However, we ask our customers to please be aware that unforeseen
circumstances and complications (corroded bolts, frozen assemblies,
etc.) can not be anticipated in the original quote and may result
in more hours of labor to complete the job. Such items as incorrect
parts, used/incomplete parts, gray-market parts, and interfering/improperly
made/no-name aftermarket parts will almost always increase the
cost of installation.
We at GOLF CARTS OF TEXAS / BUGGIES & BIKES like surprises
as much as the next guy and therefore will ALWAYS contact the
customer should we find that extra time is required to complete
a particular job/installation. GOLF CARTS OF TEXAS / BUGGIES &
BIKES will not perform any additional work without the consent
of the customer. It is this pledge that ensures our customers
are comfortable having GOLF CARTS OF TEXAS / BUGGIES & BIKES
repair/upgrade their vehicles and continue to do so for years
to come…
GOLF CARTS OF TEXAS / BUGGIES & BIKES stands behind our work
and will guarantee all installations on new parts that are purchased
through GOLF CARTS OF TEXAS / BUGGIES & BIKES. WE PRICE MATCH!
Therefore we strongly recommend purchasing all of your items through
us. GOLF CARTS OF TEXAS / BUGGIES & BIKES will not warranty
customer supplied (CFE) parts. Should a customer furnished item
be defective or incorrect, the customer is responsible for handling
the issue with the manufacturer and for any additional labor required
to remove, repair, or replace the item in question. We can not
stress enough the importance of purchasing parts that fit right
the first time. Used parts (including engines) carry NO labor
warranty unless otherwise stated.
Storage Fees
A storage fee of up to $15 per day may be added to any invoice
for vehicles that are not picked up within 3 days of being notified
of its completion unless prior arrangements are made. If payment/pick-up
arrangements are not made within this 3 day period, GOLF CARTS
OF TEXAS / BUGGIES & BIKES has the right to store the vehicle
outside on the premises of the facility. GOLF CARTS OF TEXAS /
BUGGIES & BIKES is not responsible for damage, theft, or vandalism
that could occur to vehicles left unattended outside our facility.
Pricing
All prices are subject to change without notice. GOLF CARTS OF
TEXAS / BUGGIES & BIKES is not responsible for typos or misprinted
pricing information. Should a customer place an order amidst a
price increase from our supplier(s), GOLF CARTS OF TEXAS / BUGGIES
& BIKES will notify the customer of the new price before completing
the transaction.
Method of Payment
GOLF CARTS OF TEXAS / BUGGIES & BIKES accepts payment in the
form of cash, certified check, bank check, and postal money order.
GOLF CARTS OF TEXAS / BUGGIES & BIKES accepts MOST major credit
cards including Visa, Master card, Discover as well as Pay pal.
Personal checks are accepted on web/phone orders ONLY and will
require a 7-10 day delay in shipment while the check clears. A
$30.00 returned check fee will be accessed for all payments returned
for non-sufficient funds.
INTERNATIONAL CUSTOMERS: Due to increasing international credit
card fraud, payments are accepted via international check or money
order only.
Should a customer account be turned over for collection, the customer
is responsible for all collection costs, attorney fees, and any
other expenses occurred herein. Any fraudulent attempts will be
prosecuted to the full extent of the law. Company or business
checks may only be accepted upon approval. Please contact our
sales dept. for business related inquiries. All vehicle repairs
MUST be paid in full prior to removing the vehicle from our facility.
Shipping
GOLF CARTS OF TEXAS / BUGGIES & BIKES offers shipment within
the continental U.S. through Fed EX and Fed EX Ground/Home Delivery.
GOLF CARTS OF TEXAS / BUGGIES & BIKES highly recommends adding
insurance for all of its shipments. Special orders require an
additional lead time before shipment. Please ask your sales representative
for delivery information upon placing your order. Drop shipments
may require additional fees which may vary with product and supplier.
Out of Stock Orders
Items that are not in stock are usually shipped within 2-3 days
of placing the order. Some items may be shipped directly from
our supplier at request of the customer. Additional drop shipment
fees may apply. Should an order be placed where any item is not
in stock, the entire order will be held until the shipment can
be made complete, unless otherwise requested by the customer to
ship a partial shipment of available parts. Partial shipments
will require multiple shipments and incur higher shipping costs.
GOLF CARTS OF TEXAS / BUGGIES & BIKES will notify customers
of shortages of stock at the time of order placement.
Special Orders
Special Order merchandise will require a 100% deposit. Upon placing
a special order, the item(s) can NOT be cancelled. Special Order
items are not returnable. Any and all deposits placed on Special
Order merchandise are non refundable.
Refused Shipment
Any customer that refuses a shipment for any reason will be assessed
a refused shipment penalty of $25.00 on top of the original shipping
costs. The customer will no longer be able to purchase any parts
or services until all such charges have been paid in full. Restocking
fees may apply
Returns
All returns must be marked with a Return Merchandise Authorization
(RMA). RMA numbers may be obtained by calling our customer service
department. All returns are subject to a 20% restocking fee. All
returns must be made within 30 days of invoice date. No returns
will be accepted on the following: special order merchandise,
electronic items, electrical parts, promo items or discontinued
merchandise. All items returned must be new condition, in original
packaging, and must be re-sellable. Shipping charges are not refundable.
NO items will be accepted that have been used or installed in
any way. Merchandise must be returned freight prepaid as items
shipped collect will not be accepted by GOLF CARTS OF TEXAS /
BUGGIES & BIKES. Credit will be applied towards future purchases
only.
Warranty
All items which carry manufacturers warranties are to be handled
directly with the manufacturer. No additional warranty beyond
that of the manufacturer is expressed or implied. GOLF CARTS OF
TEXAS / BUGGIES & BIKES will be happy to provide assistance
should a warranty issue arise. GOLF CARTS OF TEXAS / BUGGIES &
BIKES will not warranty any item that was not purchased through
GOLF CARTS OF TEXAS / BUGGIES & BIKES. Items offered exclusively
through GOLF CARTS OF TEXAS / BUGGIES & BIKES will carry a
30 day warranty against manufacturing defects only.
Core Charges
All items which have a core associated with them will be billed
on the original invoice. All good, usable cores returned within
30 days will be issued credit. Core credit can be applied to future
purchases or refunded by means of the original purchase method.
Privacy
Effective 1/9/07
Privacy Notice Table Of Contents:
Our Commitment To Privacy
The Information We Collect
How GOLF CARTS OF TEXAS / BUGGIES & BIKES Uses Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us
Our Commitment To Privacy
GOLF CARTS OF TEXAS / BUGGIES & BIKES resects your rights
to privacy. To better protect your privacy we provide this notice
explaining our online information practices and the choices you
can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our
homepage and at every point where personally identifiable information
may be requested.
The Information We Collect:
This notice applies to all information collected or submitted
on www.golfcartsoftexas.com In our on-line store, you can order
products, make requests, and register to receive materials. The
types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
On some pages, you can submit
information about other people. For example, if you order a gift
online and want it sent directly to the recipient, you will need
to submit the recipient's address. In this circumstance, the types
of personal information collected are:
Name
Address
Phone Number
The Way GOLF CARTS OF TEXAS
/ BUGGIES & BIKES Uses Information:
We use the information you provide about yourself when placing
an order only to complete that order. We do not share this information
with outside parties except to the extent necessary to complete
that order.
We use the information you provide about someone else when placing
an order only to ship the product and to confirm delivery. We
do not share this information with outside parties except to the
extent necessary to complete that order.
We use return email addresses
to answer the email we receive. Such addresses are not used for
any other purpose and are not shared with outside parties.
You can register with our
web site if you would like to receive updates on our new products
and services. Information you submit on our web site will not
be used for this purpose unless you fill out the registration
form and check the box indicating that this service is desired.
We use non-identifying and
aggregate information to better design our web site and to share
with advertisers. For example, we may tell an advertiser that
X number of individuals visited a certain area on our web site,
or that Y number of men and Z number of women filled out our registration
form, but we would not disclose anything that could be used to
identify those individuals.
Finally, we never use or
share the personally identifiable information provided to us online
in ways unrelated to the ones described above without also providing
you an opportunity to opt-out or otherwise prohibit such unrelated
uses.
Our Commitment To
Data Security
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
Our Commitment To
Children's Privacy:
Protecting the privacy of the very young especially important.
For that reason, we never collect or maintain information at our
web site from those we actually know are under 13, and no part
of our web site is structured to attract anyone under 13.
How You Can Access
Or Correct Your Information
You can access all your personally identifiable information that
we collect online and maintain by logging into to your account
on our web site There you can update your password, contact information,
and personal preferences. We use this procedure to better safeguard
your information.
You can also correct factual errors in your personally identifiable
information by sending us a request that credibly shows error.
To protect your privacy and
security, we will also take reasonable steps to verify your identity
before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy
policies, please call us at (281) 538-3171
Links
While we have done our best to ensure that the links on our site
are accurate, GOLF CARTS OF TEXAS / BUGGIES & BIKES is not
responsible for the content, security, etc. of sites outside of
www.golfcartsoftexas.com and its domain.
Golf Carts of Texas / Buggies & Bikes | 888 FM 2094, Kemah,
TX 77565 | Phone: (281) 538-3171 | (832) 814-0452
